Terms of Service

1. Agreement to Terms

By accessing or using PolicyGen ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

PolicyGen provides:

• Software tools for generating legal policy documents (privacy policies, terms & conditions, etc.)
• Assistance with filling government forms (passport applications, business registration, immigration forms, etc.)
• Document templates and guidance
• Downloadable documents in various formats

3. User Accounts

3.1 Registration

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent activity.

4. Subscription and Payments

4.1 Pricing

We offer both one-time purchases and subscription plans. All prices are displayed in USD and may change with notice.

4.2 Free Trial

We offer a 14-day free trial for new users. No credit card is required. You will not be charged unless you choose to subscribe.

4.3 Billing

• One-time purchases: Charged immediately upon purchase
• Monthly subscriptions: Billed monthly on the date you subscribed
• Annual subscriptions: Billed annually with a discount

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds for partial months.

4.5 Refund Policy

We offer a 14-day money-back guarantee. If you're not satisfied, contact us within 14 days of purchase for a full refund.

5. Use of Generated Documents

5.1 Document Ownership

You own all documents you generate using PolicyGen. You may use them for your business or personal purposes.

5.2 License Restrictions

• Standard plans: Documents for one website/business
• Complete plan: Documents for unlimited websites/businesses
• You may not resell or redistribute PolicyGen templates as your own product

5.3 No Legal Advice

IMPORTANT: PolicyGen is NOT a law firm. We do NOT provide legal advice. Our documents are templates based on common legal practices. For specific legal questions, consult a qualified attorney.

6. Government Forms Disclaimer

PolicyGen provides software tools to help fill government forms. However:

• We are NOT affiliated with any government agency
• We do NOT submit forms on your behalf
• We do NOT guarantee form approval
• You are responsible for accuracy and completeness
• You must submit forms following official government procedures

7. Prohibited Uses

You may NOT use PolicyGen to:

• Generate documents for illegal activities
• Create fraudulent or misleading content
• Resell our templates as a competing service
• Reverse engineer our software
• Violate any applicable laws or regulations
• Impersonate others or provide false information

8. Intellectual Property

8.1 Our Rights

PolicyGen and all associated trademarks, service marks, and logos are owned by us. Our software, design, and content are protected by copyright and other laws.

8.2 Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use PolicyGen for its intended purpose.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• PolicyGen is provided "AS IS" without warranties of any kind
• We are not liable for any damages arising from your use of our Service
• We are not responsible for the legal accuracy or completeness of generated documents
• We are not liable for rejected government forms or applications
• Our total liability shall not exceed the amount you paid us in the past 12 months

10. Indemnification

You agree to indemnify and hold harmless PolicyGen from any claims, damages, or expenses arising from:

• Your use of our Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any documents you generate or government forms you submit

11. Privacy

Your use of PolicyGen is also governed by our Privacy Policy, which describes how we collect and use your information.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Termination

We may terminate or suspend your access immediately, without notice, for any breach of these Terms. Upon termination:

• Your right to use the Service ceases immediately
• You remain liable for all amounts due
• Sections that should survive (liability, indemnification) remain in effect

14. Governing Law

These Terms are governed by the laws of the United States and the State of [Your State]. Any disputes shall be resolved in the courts of [Your State].

15. Dispute Resolution

15.1 Informal Resolution

Before filing any formal claim, you agree to contact us to seek informal resolution.

15.2 Arbitration

Any disputes shall be resolved through binding arbitration rather than in court, except you may assert claims in small claims court.

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and PolicyGen.

16.2 Severability

If any provision is found invalid, the remaining provisions continue in effect.

16.3 No Waiver

Our failure to enforce any right does not constitute a waiver of that right.

16.4 Assignment

You may not assign these Terms. We may assign them to any affiliate or successor.